Some user was complaining to me the other day about not being able to see embedded images in Outlook 2003. I logged onto his screen and noticed a red x where the image should be. I had him forward me one of the emails and I was able to see the image just fine. I honestly didn’t care if he couldn’t see it or not since it wasn’t work-related….but…sometimes I’m a nice guy. I searched the Internet a bit and here’s the solution that worked!
1. Exit out of Outlook 2003 on the machine with the issue
2. Open the registry (Start->Run->type regedit->click OK)
3. Navigate and open the following registry key HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
4. Within the key…it should say something like %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
5. Highlight and delete %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
6. Close out of the registry and open Outlook 2003!
7. Wooohoooo!!! All fixed!
1. Exit out of Outlook 2003 on the machine with the issue
2. Open the registry (Start->Run->type regedit->click OK)
3. Navigate and open the following registry key HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
4. Within the key…it should say something like %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
5. Highlight and delete %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
6. Close out of the registry and open Outlook 2003!
7. Wooohoooo!!! All fixed!
